Terms & Conditions

Last updated: May 2026

1. Introduction

By accessing or using this website and platform (nebulum.one), you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and confirm that you are responsible for compliance with any applicable local laws in your jurisdiction. You further agree that you have read and understood all provisions set forth herein and voluntarily agree to be bound by them. The materials and data products contained on this website are protected by copyright, trademark, and other applicable laws. You must not use this website if you disagree with any part of these terms.

2. Reliance on Information and Data

The information, satellite imagery, analytical outputs, change detection results, thermal analysis, vegetation indices, land cover classifications, and all other data products presented on or through this platform are made available solely for general informational and commercial intelligence purposes. Nebulum does not warrant the accuracy, completeness, timeliness, or fitness for purpose of any data or information provided.

Satellite-derived data is subject to inherent limitations including but not limited to atmospheric interference, cloud cover, sensor noise, geometric distortions, and temporal latency. Any reliance you place on data or outputs from this platform is strictly at your own risk. Nebulum expressly disclaims all liability arising from reliance placed on any data, analysis, or content by you or any third party.

Data and outputs from this platform do not constitute and should not be used as the sole basis for investment decisions, legal proceedings, regulatory submissions, environmental assessments, permitting applications, property boundary determinations, financial analysis, or any other decision with material consequences. Users should obtain qualified professional assessments for any such purposes.

3. Data Sources and Accuracy

Nebulum aggregates and presents data from third-party upstream sources including but not limited to the European Space Agency Copernicus programme (Sentinel), the United States Geological Survey and NASA (Landsat), and commercial satellite data providers. Nebulum does not control and is not responsible for the accuracy, timeliness, availability, or continuity of upstream data sources.

Imagery resolution, spectral band availability, revisit frequency, and cloud-free coverage vary by location, season, and data source and are not guaranteed. Spatial resolution limitations mean that features smaller than the native pixel resolution of any given data source may not be detectable. Users should independently verify the suitability of any data product for their specific use case before relying on it.

4. Permitted Use of Data

Access to data through this platform is granted for your own internal use only. You may not redistribute, resell, sublicense, publish, or otherwise make available to third parties any raw or processed data obtained through this platform except as expressly permitted in your subscription agreement.

You agree not to use data obtained through this platform for the surveillance, tracking, or monitoring of individuals, or in any manner that may violate applicable privacy laws, human rights obligations, or local regulations in the jurisdiction in which the monitored location is situated. Use of data for targeting, weapons development, or any unlawful purpose is strictly prohibited.

Certain data layers sourced from third-party providers including Mapbox, Esri, Google, and others are subject to those providers’ own terms of service in addition to these terms. By using such layers you agree to comply with the relevant provider terms.

5. Export Controls and Restricted Locations

Satellite imagery and geospatial data may be subject to export control regulations, national security restrictions, and access limitations in multiple jurisdictions including but not limited to United States ITAR and EAR regulations and applicable European Union regulations. You are solely responsible for compliance with all applicable export control and national security laws in your jurisdiction and in the jurisdiction of any location you are monitoring.

Nebulum reserves the right to restrict, limit, or remove access to imagery or data covering sensitive locations at its sole discretion and without notice, in order to comply with applicable law or the requirements of upstream data providers.

6. No Survey or Legal Boundary Warranty

Data, imagery, and analytical outputs provided through this platform do not constitute a legal land survey and have not been prepared by a licensed surveyor. Nothing on this platform establishes, confirms, or should be relied upon to establish legal property boundaries, land ownership, mineral rights, water rights, or any other legal interest in land. Nebulum data should not be used as the basis for any legal boundary dispute, title claim, permitting application, or cadastral determination.

7. Environmental and Regulatory Decisions

Outputs derived from vegetation analysis, land cover change detection, thermal anomaly identification, water body mapping, and related analytical tools are provided for informational purposes only. These outputs do not constitute environmental impact assessments, ecological surveys, environmental compliance reports, or any other form of regulated environmental assessment. They do not satisfy any statutory or regulatory reporting requirement in any jurisdiction.

Users requiring data for regulatory, permitting, environmental compliance, or legal purposes must obtain independent assessments from qualified professionals licensed in the relevant jurisdiction.

8. Data Security

Nebulum is built on Amazon Web Services infrastructure, which maintains compliance with certifications including SOC 2, CSA, ISO 27001, and others. We employ automated code testing, vulnerability testing including OWASP Top 10, and continuous monitoring technologies. In the event of a major data loss event we maintain backups and point-in-time recovery systems. Data at rest is encrypted using AWS RDS AES-256 encryption. Secure data transmission is enforced via SSL/TLS protocols.

While we take commercially reasonable steps to protect your data, no security system is impenetrable. Nebulum cannot guarantee the absolute security of data transmitted over the internet and you transmit data at your own risk.

9. Use of Cookies

This website uses cookies. By continuing to use this website you are giving consent for cookies to be used. Cookies allow us to customise your experience on our platform. For information on how to manage or disable cookies, please refer to the documentation for your browser.

10. Intellectual Property Rights

Nebulum and its licensors own all intellectual property rights in and to the platform software, user interface, processed data products, analytical methodologies, map layers, visualisations, documentation, and all other materials contained on or produced by this platform. Third-party data sources retain their own intellectual property rights as applicable.

Nothing in these terms transfers any intellectual property rights to you. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for your own internal purposes in accordance with your subscription agreement.

11. No Warranties

This platform and all data, outputs, and materials are provided on an ‘as is’ and ‘as available’ basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, timeliness, or non-infringement. Nebulum does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Nebulum and its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

(a) Your use of or inability to use the platform or any data or outputs derived from it;

(b) Decisions made on the basis of satellite data, analytical outputs, change detection results, or any other platform content;

(c) Data latency, cloud cover, atmospheric interference, sensor limitations, or other factors affecting the accuracy or availability of satellite imagery;

(d) Interruptions, errors, or unavailability of the platform or upstream data sources;

(e) Any regulatory compliance issues, permit denials, or legal proceedings arising from your use of platform data;

(f) Any technical vulnerabilities, data breaches, or security incidents despite reasonable security measures being in place;

(g) Any losses arising from reliance on data covering restricted, sensitive, or disputed territories.

13. Regulatory Compliance

You assume full responsibility for obtaining and maintaining all necessary regulatory approvals, licences, and permits required for your use of satellite data and geospatial analytics in your jurisdiction and in the jurisdiction of any location you are monitoring. You are solely responsible for ensuring that your use of this platform and any outputs complies with all applicable laws and regulations. Nebulum expressly disclaims any responsibility for ensuring your regulatory compliance.

14. Indemnification

You agree to indemnify, defend, and hold harmless Nebulum and its employees, contractors, and affiliates from and against any claims, legal actions, damages, losses, or expenses including reasonable legal fees arising out of or related to: your use of the platform in violation of these terms; your failure to comply with applicable laws or regulations including export controls, privacy laws, and data licensing terms; any decisions made on the basis of platform data that result in harm to you or third parties; misuse or unauthorised use of data obtained through the platform; or any third-party claims arising from data you have derived, processed, or redistributed using the platform.

15. Privacy

We take the privacy of our users seriously. We will not share your account information or usage data with third parties except as required by law, as necessary to provide the service, or with your explicit written consent. We do not sell user data to advertisers or third parties. For full details of how we collect, store, and process personal data, please refer to our Privacy Policy.

16. Pricing and Subscriptions

The current pricing displayed on this website supersedes any previously published pricing. To the extent that pricing on this website differs from any third-party website or publication, the pricing on nebulum.one shall prevail. All prices are subject to change without notice. Continued use of the platform following a pricing change constitutes acceptance of the new pricing.

17. Refunds

Nebulum operates a 7-day no-questions-asked refund policy. If you request a refund within 7 days of your subscription payment, we will issue a full refund and remove your platform access. Refund requests made after 7 days are considered at our discretion.

18. Links From the Website

Where this website contains links to third-party sites or resources, these links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage arising from your use of them. Accessing any linked third-party website is entirely at your own risk and subject to that website’s own terms.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, deleted, without affecting the validity or enforceability of the remaining provisions.

20. Variation of Terms

Nebulum reserves the right to revise these Terms at any time. Continued use of this platform following the posting of revised Terms constitutes your acceptance of the changes. We recommend reviewing these Terms regularly. We may update platform content and data products from time to time and are under no obligation to maintain any particular data source, feature, or analytical capability.

21. Assignment

Nebulum may assign, transfer, or subcontract its rights and obligations under these Terms without notice. You may not assign, transfer, or subcontract any of your rights or obligations under these Terms without prior written consent from Nebulum.

22. Choice of Law

These Terms shall be governed by and construed in accordance with the laws in force in Hong Kong. The offer and acceptance of these Terms is deemed to have occurred in Hong Kong. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

23. Entire Agreement

These Terms constitute the entire agreement between Nebulum and you in relation to your use of this platform and supersede all prior agreements, representations, and understandings whether written or oral.